1. When can I get the quotation?
Answer: We usually quote within 24 hours upon receipt of your inquiry. For urgent inquiries, you can either contact us via Skype : easuful or call (+86) 135 902 55 666 directly.
2. How can I get a sample to check quality?
Answer: We can offer you samples to check quality at your express for shipping. Samples may be charged or FREE which depends on specific products. Sample charge can be refundable if your orders reach certain volume.
3. How soon can I get the sample?
Answer: After getting your sampling charges, we ship in 5-7 business days. Shipping can be via FedEx, DHL, UPS ,TNT or post at your option.
4. Can you custom for us?
Answer: Yes. You can request our template and layout artwork yourself. If you can't, you can share your ideas or artwork and we can help.
5. What type of artwork format do you accept for printing?
Answer: For sublimation printing: high resolution JPG. For Screen Printing: PDF, CDR, AI, EPS .
6. What about the lead time for mass production?
Answer: It depends on specific product and its order quantity. Normally, min 10 days are required.
7. What is your payment and delivery terms?
Answer: 30% deposit and balanced before shipment. We're certified "Gold Supplier" with US$66,000 credit. In case anything happens, Alibaba will cover you. Buy with confidence!